FAQs
How do I request a refund?
Contact us via WhatsApp or email within 7 days of delivery to start the refund process.
Are all products refundable?
Refunds apply only to unopened medicines and unused consultation fees.
How long does refund take?
Refunds are processed within 5-7 business days after approval.
Can I exchange a product?
Exchanges are possible for damaged or incorrect items upon request.
What if my order is delayed?
Please contact us; we will update you and assist with any issues.